This will stop once the air in the room is clean and clear of contaminants. Our only business is heating products and has been for over 35 years; our 12,000 North American retail partners provide you with our Smart Solution heating products, while saving you money and keeping your family warm! Wipe the appliance clean and burn it without logs for an hour or so. A simple cleaning could have this heater operating in less than 15 minutes. We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. If too small of a gas line is used, there may not be sufficient pressure to maintain the pilot light or the pilot may go out as soon as the main burner is lit. . If the soot is not in the heater, but on the walls, around windows etc.
See the cleaning and maintenance information section below. If you hear a loud snap, but there is no spark at the igniter, there could be a crack in the igniter wire. You may blow through a drinking straw if compressed air is not available. If it does, follow its instructions to enable Location Services for Safari. Vent Free Appliances require sufficient oxygen to operate. Visit our section to find a copy of your heater's owner's manual.
If you are trying to use a vent free gas appliance at a location higher than 4500 feet, the pilot will not stay lit as the air is too thin and there is not enough oxygen for proper operation. A fireplace surround is made up of a mantel, a back panel and an outer hearth. Problems in use above 4500 ft. This could be caused by either using too small of a diameter supply line or low inlet pressure. If this problem is happening during installation or when other gas appliances supplied by the same line are in operation, you may have low gas pressure. There could be a crack in the igniter wire.
Dual Fuel was an industry game changer for ProCom Heating that provided technology that was not available anywhere else. There is a good overview of the ones available at Microsoft's support page here: Let me know how you get on. All installed gas products sold by World Marketing of America Inc. If you're still having trouble, check out. Some burner flame holes may become blocked by debris or rust, with no flame present. The gas will not flow if the knob is not fully depressed.
Working and tinkering in the cold months can be uncomfortable, making even the most ardent hobbyist choose to postpone work till warmer days. If using compressed air in a can, please follow the directions on the can. Repeat the lighting process until the pilot remains lit. If your heater operates for awhile and then shuts off, including the pilot, you may be using the appliance in too small of a space. The only solution is to install the correct sized pipe.
When attempting to light your appliance you must turn both the control knob to the pilot position and press the knob down at the same time to start the flow of gas. All slotted burner flame holes should be open with yellow flame present. No matter the issue, our goal is to leave you feeling informed, empowered and with a smile on your face. You may need to replace the wire if it is damaged. The information published on this website is meant to further educate the end user.
These fumes may mix with combustion air and create odors. Our clients range from single owner operators, to public and private organizations, to growing companies with thousands of employees. Contact your qualified installer for additional information. We serve a diverse set of regulated and non-regulated clients across multiple industries, including construction, transportation, retail, agriculture, energy, education, and municipal services. If the gas flows to the regulator under too much pressure, the internal regulator will close.
The information published on this website is meant to further educate the end user. This problem is most commonly found when too large of an appliance is used in too small of a space, although it can occur if a house is very tightly insulated. Have appliance inspected yearly by a qualified service person. There is no solution to solve this complaint. You can also search near a city, place, or address instead. If there seems to be smoke coming off of a hot painted surface, then it's probably just some oil left behind from the factory. Replace log s if broken or chipped dime-sized or larger.
We recommend that you clean the unit at least every 2 to 3 months or after 2000 hours of operation. Other factors affecting the heater can be a lot of cooking odors in the air, high moisture from a big family with heavy shower use, any remodeling, etc. The Authorized Service Provider program is designed for companies interested in offering service to ProCom customers, whether they are consumers or businesses. Once the pilot is lit, continue to hold down the valve for 30 seconds and release. Let me know how you get on. The igniter wire might simply be loose and in need of tightening.