As in the case of the Central Council, the objects of State Councils will be to protect the rights of consumers as listed above from a to f within the State. Even the food supplied by the rail pantry is of horrible quality. They are quasi-judicial tribunals created to render inexpensive and speedy justice. Evaluation of Consumer Protection Act : Consumer Protection Act with amendments made in it in 2002 is a quite comprehensive piece of legislation that seeks to protect the consumers against unfair and exploitative practices of manufacturers. Every individual is a consumer of goods and services and expects a fair deal against unfair exploitation. The Act commands establishment of Consumer Protection Council at the Centre as well as in each States and District in order to support the consumers and generate awareness about their rights. It has been estimated that there are now more than 800 such organisations in India.
Prayer of reliefs sought including monetary claims, compensations; and its total value. India is one of the countries that have exclusive courts for consumer redressal. It requires voluntary effort and struggle, involving the participation of one and all. What can I do against the concerned Govt. Till the 1970s, consumer movement was mainly restricted to writing articles and holding exhibitions. It's a way of preventing frauds and scams from service and sales contracts, eligible fraud, bill collector regulation, pricing, utility turnoffs, consolidation, that may lead to. It has gotten 25670 views and also has 4.
Thus, the Act has enabled us as consumers to have the right to represent in the consumer courts. This right assures justice to consumer against exploitation. Similarly, one can protest and complain if someone sells a good at more than the printed price on the packet. This Act was needed because the well-organized sectors of manufacturers, traders and service providers with the acquaintance of market and controlling skills often try to cheat the consumers. Consumer complaints against companies are not published, but investigation work, undertakings, and enforcement are located at. This helps the consumer in making informed buying decision.
Answer: The consumer protection council promotes and protects the various rights of the consumer. To guarantee quick clearance of cases, State Governments are advised to avoid any hindrance in appointment of President and Members in Consumer Fora. In many cases consumer commissions have rejected the arguments of insurance companies and have awarded damages to the insurers and require insurance companies to fulfill their contractual obligations. Sometimes the manufacturing defects in pressure cookers, gas cylinders and other electrical appliances may cause loss to life, health and property of customers. The reason is that the seller pressurizes you to buy that thing which you do not want to buy. The State Consumer Commission will also entertain appeals against the orders of District Forums within the State.
They can charge high prices, and resort to underweight and under measurement methods. What are the importance of consumer protection? Appeal: — Any person aggrieved by an order made by the district forum may prefer an appeal against such order to the state commission with in a period of thirty days from the date of the order, in such form and manner as may be prescribed: Provided that the state commission may entertain an appeal after the expiry of the said period of thirty days if it is satisfied that there was sufficient cause for not filling it within that period. In this plan, there is a provision of adequate infrastructure to Consumer fora in order to make them function effectively. In this case in Nov. Sometimes, the long delay de-motivates a person and he may even stop pursuing the case. It is now provided that if the representations contained in an advertisement for the sale or supply of a good or service are misleading, the advertiser can be held responsible for taking corrective steps at his own cost apart from other obligations.
Consumer Protection Councils: The Act provides for setting up a Central Consumer Protection Council by the Central Government and State Consumer Councils by each state of India. Due to restrictions within the Enterprise Act 2002, individual complainants are unable to be told whether their case is being investigated or not. Consumer courts do not have jurisdiction over matters where services or goods were bought for a commercial purpose. The following lists consumer legislation at the nation-state level. These cases require time for filing and attending the court proceedings etc. For all these acts of negligence compensation can be claimed from doctors and hospitals and also penalties can be imposed on them. Knowledge regarding solution of problems : The consumers are cheated due to illiteracy, innocence and lack of information.
Corruption is another reason, which allows the culprit to go scot free. Explain the duties o the consumer. Various redressal forums are set up by the government at national level and state level. This statute allows local prosecutors or the Attorney General to press charges against people who knowingly use deceptive business practices in a consumer transaction and authorizes consumers to hire a private attorney to bring an action seeking their actual damages, punitive damages, and attorney's fees. Describe some of your duties as consumers if you visit a shopping complex in your locality. Explain the factor leading to consumer exploitation. Consumers can raise their voice against wrong measurements artificial shortages, exorbitant prices, etc.
In 2004, Working Group was established to inspect the provision of the Act and consider relevant modification to make the Act effective and functional. Thus, mediation or in-house grievance redressal should be tried, but without giving up the right of the consumer to obtain legal redress. This right allows a consumer to express his views about the product or service brought by him. Mention the Rights to consumers and write two sentences on each. Consumer Protection Act and Medical Practitioners: The applicability of Consumer Protection Act to medical practitioners is a highly complicated issue and the case relating to it went even up to the Supreme Court of India. Answer: Freebies which can be instantly claimed are always beneficial for the consumer. Generally, the consumer rights in India include the right to be protected from all kind of hazardous goods and services, the right to be fully informed about the performance and quality of all goods and services, the right to free choice of goods and services, the right to be heard in all decision-making processes related to consumer interests, the right to seek redressal, whenever consumer rights have been infringed and the right to complete consumer education.
In India, government encourage voluntary organizations to promote healthy and mass based consumer movement in urban and rural areas. Right to Choose : A consumer has the right to select any goods or services when he buys it. Any company which makes false claims about a product should be immediately brought to book. Or the mobile company activated a ringtone without your permission. Detailed particulars and nature of complaint. The status of consumer is more or less pathetic as far as consumer rights are concerned. We; as consumer; try to avoid confrontation over trivial issues and most of the cases go unreported.